PetPlate Reviews
(Rated by 1800 users)
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Payment Methods
- Credit/Debit Cards
- Stripe
- Authorize.Net
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
GREAT OFFER
65
%OFF60
%OFFOverall Rating
5.0
Base on 8 Reviews
Ratings by Feature
Ratings by Feature
- Customer Service4.3
- Shipping & Delivery4.3
- Price & Quality4.3
- Good Value4.0
- Return Policy4.5
Recent Customer Reviews (8)
Melissa Macdonald
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Sóley Vigfúsdóttir
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Quinta Oord
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Beatriz Correia
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August Clausen
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Chance Dammann
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Ethan Page
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Kian Hunt
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PetPlate Pricing
PetPlate
up to $8 a day
Full Meal Plans
from $2.50/day
Topper Plans
$45 - $68
Payment Methods
Accepted Payment Options:
Prices for items on Petplate.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Stripe
Authorize.Net
Payment Process
- Payments can be made online during the checkout process.
- For PetPlate credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
PetPlate Pros & Cons
Pros
1
Customization: PetPlate offers personalized meal plans designed by a veterinary nutritionist, taking into account your dog's specific needs, including weight, activity level, and dietary sensitivities.
2
Fresh and High-Quality Ingredients: The food is made from human-grade ingredients, ensuring freshness and nutritional value. It is free from by-products, preservatives, artificial flavors, and colors.
3
Convenience: The service delivers freshly cooked meals directly to your doorstep, eliminating the need for you to prepare or store dog food.
4
Customer Service: PetPlate offers excellent customer service, with multiple contact options (email, call, text, and chatbot) and a user-friendly website for managing subscriptions.
5
Variety of Options: PetPlate provides six different types of food, catering to various dietary needs, such as lean protein, grain-free, and healthy grains.
CONS
1
Smell: Some users find the food smells exactly like dog food, which can be a turn-off.
2
Packaging: The food arrives in plastic containers, which are recyclable but can accumulate quickly.
3
Cost: PetPlate is more expensive than commercial dog food, with prices ranging up to $8 a day for some dogs.
4
Freezer Space: Depending on the size of your dog, you may need significant freezer space to store the food.
5
Occasional Customer Service Issues: Some users have reported difficulties with ordering, canceling subscriptions, and receiving timely customer service responses.
PetPlate Features and Benefits
Features
Customization
PetPlate offers personalized meal plans designed by a veterinary nutritionist, taking into account your dog's specific needs, including weight, activity level, and dietary sensitivities.
Fresh and High-Quality Ingredients
The food is made from human-grade ingredients, ensuring freshness and nutritional value. It is free from by-products, preservatives, artificial flavors, and colors. Meals are made with USDA meats, fruits, and veggies, with no rendered meats, by-products, artificial preservatives, colors, or flavors.
Convenience
The service delivers freshly cooked meals directly to your doorstep, eliminating the need for you to prepare or store dog food. Meals are pre-portioned in resealable containers and delivered to your door. Auto-shipping can be paused, skipped, or canceled anytime.
Customer Service
PetPlate offers excellent customer service, with multiple contact options (email, call, text, and chatbot) and a user-friendly website for managing subscriptions.
Variety of Options
PetPlate provides six different types of food, catering to various dietary needs, such as lean protein, grain-free, and healthy grains. Offers six fresh recipes (beef, turkey, chicken, lamb, pork, and venison) and two gently baked recipes (beef and chicken).
Quality Assurance
All meals meet the guidelines of the Association of American Feed Control Officials (AAFCO).
Additional Offerings
PetPlate also offers organic treats and supplement cookies for digestion or mobility.
100% Money-Back Guarantee
If you're not satisfied with your first box, PetPlate offers a full refund.
Free Shipping
Free shipping is included with all plans within the continental U.S.
Flexible Subscription
You have the option to pause, reschedule, or cancel your shipments without charge. Adjustments must be done before the cut-off date, which is about five days before your next order is delivered.